Customer Service Center
Question
EZ-Filing typically distributes a major software release about once a year. Once you've installed EZ-Filing, you can easily update your installation if your EZ-UpKeep™ subscription is current.
For the most efficient download, EZ-Filing recommends using a high-speed Internet connection.
1. If you are using Windows® 7 or Vista, first reset your privileges to run as administrator:
- Shut down EZ-Filing.
- On your desktop, right click the EZ-Filing icon, and select Properties from the menu.
- In the EZ-Filing Properties window, select the Compatibility tab.
- In the Privelege Level area, check-mark Run this program as an administrator, and click OK to save your changes and close the window.
2. Update EZ-Filing.
| Using a high-speed Internet connection | Using a dial-up Internet connection: |
- In the main menu bar, select Help>Check for Updates.
- In the EZ-Filing Automatic Update window, click Now to shut down EZ-Filing and launch the installation wizard.
- Follow the instructions in the wizard, and click Finish.
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- Minimize EZ-Filing.
- Use your modem to connect to the Internet.
- In the main menu bar, select Help>Check for Updates.
- In the EZ-Filing Automatic Update window, click Now to shut down EZ-Filing and launch the installation wizard.
- Follow the instructions in the wizard, and click Finish.
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EZ-Filing relaunches with the latest update.
Note: If you click Later in the EZ-Filing Automatic Update window to install EZ-Filing at a more convenient time, the next time you open EZ-Filing, a message will prompt you to install the update at that time.
However, if you have reset your preferences and turned off the prompt for automatic software updates, in the future you will need to manually check for updates. See How do I set preferences for software updates? for more information.
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