Customer Service Center
Question
Before downloading a credit report from CIN Legal Data Services (Credit Infonet), the debtor is required to fill out a request-and-terms-agreement form. You can print a copy of the Consumer Request & Agreement for Consumer Liability Report (CLR), using EZ-Filing. You can then download the credit report. However, you are required to fax a signed copy of the report to CIN Legal Data Services by the end of the workday on which you downloaded the report.
- In the main menu bar, select Client>Credit Report>CIN Legal Data Services>Print Consumer Request.
- If you have already completed the Customer Agreement, fill in the following in the Select Report window.
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Field
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Action
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Individual
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If the debtor type is a Single Individual, select the option that corresponds to the number of sources from which you want to obtain the credit report.
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Joint
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- If the debtor type is Joint or Married Individual BUT you want only an individual credit report for the party you listed on the Voluntary Petition, select the option in the Individual area that corresponds to the number of sources from which you want to obtain the credit report.
- If the debtor type is Joint or Married Individual AND you want a joint credit report, that is, a credit report for both the debtor and the joint debtor, do the following:
- Select the option in the Joint area that corresponds to the number of sources from which you want to obtain the credit report.
- Select the Joint-Debtor spouse from the list.
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- If this the first time you are printing a Consumer Request, the Customer Agreement window opens, do the following:
- Read the Customer Agreement, select I accept the terms …, and click OK.
- If you have not set up your CIN Legal Data Services login information, enter the client code, user name, and password.
- If you’ve licensed the EZ-Filing® Professional Package and more than one EZ-Filing user has his or her own CIN Legal Data Services login information, uncheck the Login Information is same … box.
- When you do receive your login information, do the following:
- Click Print Credit Infonet Agreement to open the Select Printer window.
- Click OK to print the form.
- Complete and sign the Consumer Request & Agreement for Consumer Liability Report and initial the second page.
- Fax the agreement to CIN Legal Data Services using the fax number shown on the form.
CIN Legal Data Services will issue you a client code, user name, and password.
- Click OK to save your changes and close the window.
If more information is needed, the Additional Information Required window opens.
- To fill in additional information, do the following:
- Verify the debtor information: name, social security number, street address, city, state, and zip code.
- If this is a Joint debt, select the Spouse tab and verify the spouse information.
- Click OK.
- In the Select Printer window, click OK to send the Consumer Request & Agreement form to the printer.

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