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Posted: Aug 07, 2009

How do I open an existing client case?

In EZ-Filing > Case management > Client cases
In EZ-Filing > Case management > EZ-Manage

Answer

After creating and closing a client case, you can easily reopen it at any time to add or update the client information. However, EZ-Filing allows you to open only one client case at a time.

To facilitate the process of opening and closing client cases, EZ-Filing provides a centralized EZ-Manageā„¢ window that enables ready access to all client files and EZ-Filing features from a single location. For more information, see How do I set preferences for case management?

To open an existing client case, do one of the following:

  1. If you are using the default setup for case management:
  • In the main menu bar, select File>Open Client to display the list of clients.
  • From the list, select a client case and click Open to open the case and display the debtor name in the EZ-Filing title bar.
  • To open another client case, click to close the current case, and repeat the first step in this procedure.
  1. If you have set your preferences to use Case Management:
  • In the main menu bar, select File>Open Client to open the EZ-Manage window.
  • Select the client case in the list, and click Open in the left menu bar.
  • To open another case, select File>Open Client from the main menu bar again.
    The current client case automatically closes, and the EZ-Manage window reopens. Then, repeat the second step in this procedure.


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